ALMA · Terms

These terms govern the use of the alma.dev website and, by default, of ALMA's products and services that do not have terms of their own. Please read them carefully. By using the website you accept them; if you do not, please do not use it.

1. Who we are

The website and ALMA's products are provided by Albuquerque de Matos, Unipessoal, Lda (ALMA), NIPC (tax and company number) 516746596, address Rua Canto da Maya 1, 8.º, 1070-372 Lisboa, Portugal.

Contact: legal matters, legal@alma.dev; support, support@alma.dev. More about ALMA in Legal information.

2. Which terms apply

These terms apply to the website and to any ALMA product or service that has no terms of its own (for example the Hard Refresh extension).
A product with its own terms is governed by them, and these terms apply only to what they do not cover: see Hub and Notch Cleaner.
Lex has its own complete terms, which apply to Lex instead of these: the Termos de Utilização do Lex (binding Portuguese text) and their English translation.
Consulting and development engagements are governed by the written agreement (proposal, order or contract) made for each one. These terms apply only where that agreement is silent.
How we handle personal data is set out in the Privacy Policy.

3. Consumers and businesses

Some of these terms apply differently depending on whether you act as a consumer (for purposes outside your trade, business or profession) or for a business or other organisation. If you are a consumer, nothing in these terms limits the rights that the law gives you and does not allow a contract to exclude or limit, including the right of withdrawal where it applies and the legal guarantee of conformity of digital content and services (Decreto-Lei n.º 84/2021).

4. Information on this website

We work to keep the website accurate and up to date, and we correct errors when we find them. Its content is general information about ALMA and its work: it is not professional, technical or legal advice for your situation, and it is not an offer unless it says so. Check anything you intend to rely on with us before you act on it.

5. Your responsibilities

When you use the website or an ALMA product:

Your data and content. You are responsible for the data and content you enter, upload, store or process with our products: that it is lawful and accurate, that you have the rights you need to use it, and, for personal data about other people, that you have a legal basis to use it that way and have informed them where the law requires it.
Your copies. Keep your own copies of data that matters to you. Unless a product expressly says that it keeps a backup for you, it is not a backup service, and data can be lost through deletions you make, faults, or events outside our control.
Your accounts and credentials. Keep your passwords, keys, tokens and devices secure, use the security features a product offers (such as passkeys), and tell us at once if you suspect that someone else has used them. Until you tell us, you are responsible for what is done with your account or credentials, unless it happened through our fault.
Your systems and settings. Where a product runs on systems you control (your computer, your phone, your cloud account), you are responsible for those systems, their configuration, their security and their costs, and for the permissions you give our products on them.
Your decisions. Our products help you work. The decisions you take with them are yours, and so is checking their results before you rely on them for anything that matters.
The law and other people's rights. Use the website and our products lawfully, and comply with the licences and terms of third parties that apply to what you do with them.

6. Acceptable use

You must not:

use the website or our products for unlawful purposes or to infringe other people's rights;
transmit viruses, malware or other harmful code;
try to gain unauthorised access to our systems, networks or other people's accounts or data, or get around security measures or usage limits;
interfere with or overload the website, our products or the servers they run on;
collect information about other users without their consent;
access the website or our products by automated means (such as bots or scraping programs) without our permission.

7. How we look after security

We protect the systems we run with appropriate technical and organisational measures that follow recognised good practice and are proportionate to the risk (Article 32 of the GDPR), and we keep them under review. No system connected to the internet can be made completely secure, so we cannot guarantee that unauthorised access, loss or alteration of data will never happen. If a personal data breach occurs, we act as the law requires, including notifying the data protection authority and telling the people affected where the law requires it.

8. Third-party services

Our products may work with, run on or link to services of other companies under those companies' own terms: for example Apple (the App Store and iCloud), Cloudflare (including your own Cloudflare account) and Google. We do not control those services and are not responsible for their availability, content, security or conduct, or for what they charge you. This does not affect our responsibility for the service providers we ourselves use to provide our services, listed in each privacy policy.

9. Intellectual property

The website and our products (text, graphics, logos, images, software, designs and their selection and arrangement) belong to ALMA or its licensors and are protected by Portuguese copyright law and international treaties. The licence to use a product is set out in its own terms. Unless that licence or the law allows it, you may not:

copy, reproduce or distribute the website's content for commercial purposes;
modify it or create derivative works from it;
remove or alter copyright notices or other marks;
reverse engineer our software or try to extract its source code.

10. Purchases and refunds

Before you buy, we (or the store) show what you are buying and its total price.
Purchases on Apple's App Store are sold by Apple under Apple's terms, and refunds are requested from Apple.
Professional engagements are priced and invoiced as set out in their written agreement.
If you are a consumer, you may withdraw from a contract made at a distance within 14 days, as provided in Decreto-Lei n.º 24/2014, except where that law excludes it. For digital content not supplied on a physical medium, the right ends once supply begins with your prior express consent and your acknowledgement that you lose it. You also keep the legal guarantee of conformity.
If you buy for a business, payments are not refundable, except where a product's own terms or the written agreement provide otherwise or where ALMA is responsible for the failure.

11. Availability and changes to the service

We work to keep the website and our products available, but there may be interruptions, for example for maintenance, technical faults or events outside our control. We may change, suspend or withdraw the website or features of a product to comply with the law, for security, to fix errors or to improve it. For products you pay for, their own terms say how we tell you in advance and what you can do.

12. Warranties

Except where these terms, a product's own terms or a written agreement say otherwise, and without prejudice to the legal guarantee of conformity where it applies, the website and our free products are provided as they are and as available, without any other warranty. In particular, we do not promise that they will meet your particular needs or be uninterrupted or free of errors.

13. Liability

ALMA is liable as provided by law, within the following limits, to the extent the law allows them:

ALMA is not liable for damage caused by: your breach of these terms or of the law; the content or data you provide; using information or results without the checks these terms or the product ask for; the loss of data that a copy you could have kept would have avoided; the use of credentials or devices you did not protect (section 5); systems, services and accounts that you control or that third parties provide under their own terms (section 8); or events outside ALMA's reasonable control, such as failures of public networks, power or upstream providers, attacks that could not reasonably have been prevented, natural events or acts of authorities.
If you act for a business, ALMA is not liable for loss of profit, revenue, business, opportunity or goodwill, or for any indirect or consequential damage, and ALMA's total liability for all claims relating to a product or service is limited to the amount you paid ALMA for it in the 12 months before the event that caused the damage, or 100 euros if you paid nothing.
Nothing in these terms excludes or limits ALMA's liability for harm to life, health or physical integrity, for damage caused intentionally or with gross negligence (by ALMA or by anyone acting on its behalf), or any other liability or consumer right that the law does not allow to be excluded or limited.

14. Claims against ALMA caused by a business customer

If you act for a business, you will compensate ALMA for the losses and reasonable costs (including legal fees) it incurs because of a claim by a third party (including your users, people whose data you process, or an authority) that arises from your content or data, from your use of the website or a product in breach of these terms or of the law, or from systems and accounts you control. ALMA will tell you about the claim promptly and cooperate with you reasonably.

15. Suspension and termination

We may suspend or end your access to the website or a product if you seriously or repeatedly breach these terms, if your use puts the security of the service or of other people at risk, or where the law requires it. Except in serious or urgent cases, we warn you first and give you the chance to respond.

16. Changes to these terms

We may change these terms to reflect changes in the law, in our products or in how we work. The date at the top of this page shows the version in force, and each use of the website is governed by the version in force at the time. Where you have an account or a paid product governed by these terms, we tell you of any material change at least 30 days before it takes effect, by email or in the product, and you may stop using it and end the contract before then at no cost. Changes never apply to purchases made, or disputes begun, before they take effect.

17. Complaints and disputes

If you have a problem, write to us first at support@alma.dev: we try to sort it out quickly. You can file a complaint in the electronic complaints book (Livro de Reclamações Eletrónico) at www.livroreclamacoes.pt. Consumers can also turn to a consumer alternative dispute resolution body: see Legal information.

18. Governing law and courts

Portuguese law applies. If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country where you habitually reside, and you may bring proceedings in the courts of your domicile or in the courts of Portugal. If you act for a business, the courts of Lisbon have exclusive jurisdiction.

19. General

If a provision of these terms is invalid, the others remain in force, and the law takes the place of the invalid provision.
If we do not enforce a right at once, we have not waived it.
These terms are written in English.

20. Contact

Albuquerque de Matos, Unipessoal, Lda
Rua Canto da Maya 1, 8.º, 1070-372 Lisboa, Portugal
Email: legal@alma.dev